Privacy Policy / Hipaa Notice

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW THE YOU CAN GET ACCESS TO THIS INFORMATION.

Activ Doctors Consult, LLC ("ADC"), operator of http://www.activdoctorsonline.com (the “Site”), is required by law to maintain the privacy of certain confidential health care information, known as Protected Health Information (“PHI”), and to provide you with a notice of our legal duties and privacy practices with respect to your PHI. ADC is also required to abide by the terms of the version of this Notice currently in effect.

PLEASE READ CAREFULLY BEFORE SIGNING ENROLLMENT FORM.

ADC is committed to maintaining your confidence and trust with respect to any information, recorded in any form, about an identified individual, or an individual whose identity may be inferred from the information. This includes, for example, name, e-mail, mailing address, and telephone number, billing and account information, and other information incidental to providing the products or services offered on the Site (the “Personal Information”).

Individuals accessing the Site shall be referred to as (collectively, “Users”, “you”, “your”). Second Medical opinion, medical records assistance, storage and access to medical records, and other services offered to Users are collectively referred to herein as the “Service” or “Services”. ADC intends to protect the PHI stored on the Site.

BY SUBMITTING PERSONAL INFORMATION TO ADC, BY USING THIS SITE, AND BY SUBSCRIBING FOR THE SERVICES, YOU AGREE THAT ADC MAY COLLECT, USE AND DISCLOSE SUCH PERSONAL HEALTH INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW.

If you do not agree with these terms, you should not provide Personal Health Information. If you refuse or withdraws consent, or if you choose not to provide ADC with any required Personal Health Information, ADC may not be able to provide you with the offered Services on the Site.

Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use, or purchase the Services available on our Site. ADC does not knowingly collect Personal Health Information from any minor, and will not use this information if ADC discovers that it has been provided by a Minor.

Uses and Disclosures of PHI: ADC may use PHI for the purposes of rendering treatment, payment, and health care operations, in most cases without your written permission. Examples of ADC’s use of the User’s PHI:

Use and Disclosure of PHI without User’s Authorization: ADC is permitted to use PHI without your written authorization, or opportunity to object, in certain situations, and unless prohibited by a more stringent state law, including:

Any other use or disclosure of PHI, other than those listed above will only be made with your written authorization. You may revoke authorization at any time, in writing, except to the extent that ADC has already used or disclosed medical information in reliance on that authorization.

Patient Rights: As a patient, You have a number of rights with respect to the User’s PHI, including:

If you use a credit or debit card for any purchases of services, ADC will collect your credit or debit card information and keep a history of your purchases. We use this information to process your orders, to ensure proper delivery or services, and to better assist you when you visit us online or call us, as well as to improve our product and service offerings.

Personal Information Disclosure

ADC will not trade, rent or sell the User’s personal information, without the User’s prior consent, except as otherwise set out herein;

ADC will maintain the confidentiality of all personal information collected on the Site, and will only disclose such information to employees and contractors who require such information for the purposes described herein. ADC maintains administrative, technical, and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in its custody and control.

Security Measures on Site

Secure shopping: When you subscribe for the Services on the Site, all of your subscription information, including your credit card number and delivery address, is transmitted through the Internet using Secure Socket Layers (SSL) technology. SSL technology causes the User’s browser to encrypt your order information before transmitting it to ADC’s secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of the ADC Site from capturing and viewing your personal information.

ADC also takes the following measures to protect your personal information online:

User Legal Rights and Complaints: You also have the right to complain to the ADC privacy officer, or to the Secretary of the United States Department of Health and Human Services if you believe privacy rights have been violated. You will not be retaliated against in any way for filing a complaint with ADC or to the government. Should you have any questions, comments or complaints, please direct all inquiries to the ADC privacy officer.

Accessing, Modifying Or Deleting Personal Information

ADC endeavors to ensure that your PHI is as accurate, complete, and current as necessary for the purposes for which ADC uses that information. ADC encourages you to login to the member account by visiting this page app.activdoctorsonline.com tab to review the User’s PHI.

You can access, update, correct, or modify the PHI by logging on with the designated user name and password.

If you request removal of the PHI stored on the Site, ADC will promptly do so, to the extent possible. Once PHI is removed, however, you will not be able to use many of the Services available on the Site unless you re-register.

Information Automatically Collected by the Site

ADC automatically collects certain non-personally identifying information, such as your computer’s IP address, the type of browser in use, and pages viewed when you visit the Site. ADC uses this information to understand how users navigate through the Site, to enhance the experience in using the Site, and to make the materials posted more valuable to users. This information is not linked to personally identifiable information

Second Medical Opinion

ADC is committed to protecting the privacy of information gathered about users while providing Second Medical Opinion (“SMO”) services as defined in the Terms and Conditions.

The privacy practices described in this Notice will be followed concerning the SMO services by: (1) the medical directors who receives your medical records and constitutes the physicians committees (2) the consulting physicians who review your medical records and give second medical opinions and (3) any employee, medical staff, trainee, or volunteer of ADC and/or agents, affiliates, or subsidiaries of ADC.

Contact Us

If you have any questions or concerns about (a) access to Personal Health Information, (b) the collection, use, management or disclosure of Personal Health Information, (c) this Privacy Policy, or (d) with whom your Personal Health Information is shared, or if you need further assistance with respect to this Privacy Policy, the you may contact ADC’s Customer Service department as indicated below. ADC will attempt to respond to any questions or concerns promptly.

E-mail: admin@activdoctors.com


Back